Markets:
MVNO

The Competitive New World of MVNOs: Brand Loyalty Drives New Business.

Around the globe the traditional mobile voice market is stagnant or in decline. Mobile virtual network operators (MVNOs) must be able to offer innovative data services and bundles. Non-telecom companies continue to enter the MVNO market, leveraging their extensive brand and distribution network to up-sell and cross-sell value-added services. Whether you are an emerging or established MVNO, product competitiveness, product uniqueness and product bundling are no longer a "nice to have," they are a "must have"!



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Press Release: Best Buy uses CSG Singleview® to offer innovative new services to the consumer technology market Download »

Featured Products for Mobile Virtual Network Operators

CSG Singleview®: convergent pre-pay, postpay and now-pay billing.

CSG Singleview® Customer Management: comprehensive customer management capabilities.

CSG Total Service Mediation: cost effectively process vast transaction volumes.

CSG Integrated Charging and Policy: enable real-time business models.



Service innovation and building brand loyalty are key to the successful MVNO. Reaching these goals means having the right back office systems at the heart of your operations. Proven in deployments around the globe supporting the world's most innovative wireless brands, including Virgin Mobile, 3 and Best Buy Connect.

CSG solutions:

  • Offer flexibility. We can help you launch innovative offers rapidly for voice, data and content services.
  • Support convergence. CSG supports prepaid, post-paid and "pay now" account models—all in a unified platform.
  • Unified View. CSG delivers a single view of the customer across services and payment options.

Leveraging CSG's comprehensive capabilities, MVNOs are able to evolve and expand service offerings as the market demands and to grow their subscriber base without limits. CSG offers the only real-time charging, billing and customer care solution that supports both MVNOs and the operators looking to enable MVNOs. It supports both retail processes and wholesale settlements with MVNOs.

With CSG, operators can increase profits from servicing new market segments at a lower cost. This capability allows operators to address uncultivated niche markets with greater profitability, staying ahead of the competition.

By adding critical business intelligence and customer analytics to their operational processes, MVNOs can fine-tune consumer offers. This enables the identification of trends and personalization characteristics to hone the most profitable service offers.

CSG offers the proven MVNO solution, unmatched experience, local knowledge and presence, and the global reach and delivery models to empower the winning MVNOs and MVNEs of the future.