CSG International Launches Cloud-based Wholesale Billing Management Solution
CSG Leverages its Managed Services Heritage to Simplify Partner Settlements Worldwide
ENGLEWOOD, Colo. and Barcelona, Spain from Mobile World Congress (Feb. 26, 2013) — CSG Systems International, Inc. (NASDAQ: CSGS), a global provider of software and services-based Business Support Solutions (BSS) that help clients generate revenue and maximize customer relationships, announces the availability of its Wholesale Billing Management Solution (WBMS) as a cloud-based offering.
WBMS is a pivotal component of CSG’s BSS suite, supporting wholesale partner trading, routing, billing, settlement, roaming, and other contract and quality management capabilities. CSG’s wholesale solutions are used by over 300 Communications Service Providers (CSPs) across the globe, making it the most widely deployed wholesale billing suite.
As a key component of CSG’s newly announced managed services program, WBMS in the cloud frees CSPs to focus on their highest-leverage activities, including securing and serving a growing set of diverse partners, while leveraging CSG’s heritage and expertise in operating revenue-generating billing applications to manage the wholesale billing process.
With this new cloud offering, CSPs can rely on CSG to easily manage complex wholesale partner relationships and revenue streams across national, international, roaming and content partnerships at a significantly reduced operating cost. Clients can speed time to market for new services as CSG can quickly deliver new configurations to support new offerings, as well as keep hardware and software updated to keep pace with changing market conditions.
“CSG’s cloud-based offering allows us to apply our deep expertise in maximizing the wholesale revenue stream while reducing the technical complexity and expense for our clients,” said Alam Gill, Senior Vice President of Managed Services, CSG International. “The fast-growing dominance of IP-based content and services creates opportunities for new revenue streams through extended relationships to other operators and content partners. A CSP’s BSS, including billing fundamentals, is growing in importance as it must cost-effectively and efficiently support the wholesale management process.”
As a 30-year partner to the world’s leading CSPs, CSG has leveraged its expertise in complex, high-volume transactions, business processes and operations to foster its managed services program.
With CSG’s Managed Services program and WBMS in the cloud, CSG now offers more ways for CSPs to leverage customer, partner and revenue management processes to execute upon their strategies for next-generation service enablement, including on-premise, off-site at CSG’s facilities, offshore, and cloud-based options.
CSG’s WBMS is available in a cloud-based model today. For more information, please visit: http://www.csgi.com/services/managed_services.
About CSG International
CSG Systems International, Inc. (NASDAQ: CSGS) is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile and next-generation networks such as AT&T, Comcast, DISH Network, France Telecom, Orange, T-Mobile, Telefonica, Time Warner Cable, Vodafone, Vivo and Verizon. With over 25 years of experience and expertise in voice, video, data and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points. For more information, visit our website at www.csgi.com.