Customer Interaction Management

Output Solutions

Print & Mail

Efficient, Comprehensive Transactional Document Solutions

At CSG, we have an expansive portfolio of integrated communication services to deliver advanced print and mail solutions to enhance your transactional documents.

We'll help you compose and design business-critical documents including monthly statements, invoices, notices and marketing communications. Once designed, we'll use our state-of-the-art facilities to output and mail your printed communications.

Our facilities use advanced digital print technology, automated document factory, quality control and multiple print platforms with high speed printing and inserting. Plus, with our suite of postal services, we'll enable you to expedite and track your documents to their final destinations, reduce your undeliverable mail and qualify for postal discounts—enabling cost savings and improving efficiency.



Document Composition

  • Composition Engine. Create professional transactional documents that optimize white space, color usage (highlight or full-color), and font type/effect that drives customer action.
  • TransPromotional Statements. Insert promotional messages on printed and electronic billing statements.
  • Statement Messaging. Communicate with your customers on their billing statements by infusing custom messages with CSG Message Manager.
  • Specialized Formats. Foreign language, Braille and large print options.

Document Output

  • Color Printing. Bring your documents to life with full-color (SmartColor℠) and highlight color printing options.
  • Householding. Provides efficient marketing communication and saves considerable postage and mail preparation costs.
  • Data Repository/Data Mining. Collect, store and unlock the power of your client data using CSG's data mining and predictive modeling techniques.
  • CSG Connect. Instantly assess the status of your print projects directly from the comfort of your office. Know when your project is printing, inserting, or mailing at the click of your mouse with our convenient web-based portal.

Document Fulfillment

  • Postal Solutions. Breadth of services to ensure efficient, accurate, and timely delivery.
  • NCOALink®
  • ACS™
  • MailTrace℠
  • Undeliverable Mail Solutions