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CSG International Briefing Paper Network Mediation

Communication service providers (CSPs) have a pedigree in collecting usage data — in extremely large quantities and from a diverse range of network interfaces. This data is used for billing and accounting purposes such as managing accounts, issuing statements, and collecting payments. Other common applications include wholesale settlements, roaming clearing and fraud detection.

As a result, CSPs have a wealth of information held captive as raw data in not only in back office systems, but also in their networks. With network mediation, CSPs can unlock the value of data to gain insight into their organizations. The result: both direct and indirect impact on the bottom line, as well as increased service quality and reduced churn.

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