White Papers

Capitalizing on the Premium Content Era

Communication Service Providers (CSPs) are poised to take a controlling stake in the premium digital content market and establish a central position in a two-sided business model between consumer and content owner. The premium digital content business will process an enormous volume of highly complex transactions; capitalizing on these is, among other things, an exercise in executing, at massive scale, the processes of product management, billing and payments, customer care, transaction security, and high quality, on-demand service delivery. 
CSPs have excelled in these areas for traditional and next-generation services. Success in the premium content era, however, will necessitate investments to adapt current Business Support Systems (BSS) to account for the unique requirements that premium digital content brings.

Download the new "Capitalizing on the Premium Content Era" white paper to learn more about these requirements and how to evolve current BSS platforms to maximize success.