CSG Exchange: Automated Contractual Agreement Transfer Saves Time, Money and Partner Relationships
Fierce competition in telecoms has created an industry where automation and efficiency are becoming vital to survival. We find a good example of inefficiency impacting revenues and margins in the area of information exchange between operators, where agreements and rate sheets are constantly adjusted to attract business, and diminishing margins are steadily driving up the number of invoice disputes.
An operator can have hundreds or even thousands of active agreements in place with their interconnect partners. Each agreement will require rate sheets, statements, invoices, dispute records and other contractual documents to be updated on a regular basis. It is vital that each change to agreed data is formally recorded and accepted to minimize contractual disputes—time consuming work if conducted manually.
A brief overview of CSG Exchange – it’s benefits and features.