SPECTRUM magazine, Issue IV

SPECTRUM magazine Issue IV

Welcome to the fourth edition of SPECTRUM magazine on Serving the Enterprise, CSG International’s exclusive publication.

The purpose of SPECTRUM is two-fold: to provide you with a wide range of cable, telecommunications and Business Support Systems (BSS) content while also sharing CSG’s vision for helping you address the most pressing customer interaction and revenue management challenges and opportunities in the marketplace.

Key articles in this issue include:

Success Story - tw telecom delivers strategic value to the Enterprise by creating a solution that aggregrates all network, cost and revenue records.

Thought Leadership - CSG SVP Ken Jenkinson, discusses the key trends and macro forces impacting the Enterprise.

Analyst View - Justin Van Der Lande from Analysys Mason, discusses how Enterprise service revenues are under significant pressure.

In Conversation - Don MacNeil of XO Communications, highlights the realities of serving the Enterprise and the importance of customer experience.