CSG Fiber – Scalable BSS For Fiber Providers

Replace Your BSS Without the Risk — Scale Fiber Profitably

Migrate in weeks, not years. Reduce OPEX. Unlock growth.

When growth outpaces your systems, replace complexity with control — so you can scale without limits.

Delivering Real Results

20M+

Fiber Subscribers

99%

Billing Migration Success

120

Days to Launch

The Risk You’re Running

BEAD funds your build — not your billing, CX, or retention
Hard-coded, over-customized systems slow you down or force costly replatforms
Lack of post-install engagement drives early churn
Partner and enterprise monetization and automation get overlooked — until it’s too late

We give you a unified, modular SaaS platform that covers the four pillars of profitable fiber operations:

Billing & Revenue Management

Eliminate leakage and adapt pricing fast with SaaS billing and care built specifically for fiber providers

Customer Care & Engagement

Boost retention with unified omnichannel care tools, self-service and AI-driven personalization

Field Operations

Lower truck rolls with AI-enabled scheduling, dispatch, and workforce optimization to improve install SLAs

Payments & Collections

Speed up your order-to-cash cycle with secure bill presentment, autopay and reconciliation