How CSG helps tolling agencies collect faster
audited print accuracy
fewer billing-related calls
faster time-to-payment
Four ways to remove friction
Drivers can’t pay what they don’t understand. By removing friction in print & digital communications, CSG helps agencies cut confusion, reduce call volumes and speed up time-to-payment.
Statements that make sense Clear layouts and plain language reduce confusion and disputes.
Omnichannel reach Send notices by mail, email, or SMS so drivers never miss a payment prompt.
Precise print delivery Every bill is audited for accuracy before it leaves the door—reducing costly errors.
Self-service follow-up Notices guide drivers to frictionless payment portals or call centers, making it easy to act.
Print + digital, working together
- Secure, high-volume print & mail with postal optimization
- Coordinated digital reminders (email, SMS) to reduce delinquencies
- Integrated archival + retrieval for faster customer service
- Journey-timed communications tied to notices, reminders, and settlements
Remove doubt and accelerate payments with AI
When invoices are wrong, collections stall. CSG uses AI-powered invoice auditing to ensure every bill—print or digital—is correct the first time. Benefits:
- Faster payments
- Fewer disputes and escalations
- Stronger driver trust in your system
Let’s make every tolling notice clear, accurate and easy to act on
Tell us about your goals—we’ll show you how CSG helps agencies collect sooner by removing friction in print and digital communications.