Today’s homes are more connected than they’ve ever been. Virtual assistants like Amazon Alexa tell you if it’s stormy or sunny outside, while connected thermostats let you turn down the temperature from miles away.
But if today’s homes are connected, the homes of tomorrow will be hyper-connected. GSMA predicts there will be 25 billion device connections by 2025. All of these devices will be part of the Internet of Things, letting users control different aspects of their home with wireless technology.
The Internet of Things will simplify how we run our households, making everything we interact with on a daily basis more convenient and easier to manage. Being able to automate mundane tasks or control devices at a distance reduces effort and gives consumers peace of mind over how much energy they’re using or who is visiting their home.
For communication service providers, there’s an opportunity to leverage the connectivity they already provide and add connected devices to their service offerings, as well as deploy their field force to install and maintain them. Accenture research shows that 71 percent of global consumers, who own or plan to buy connected home services, would get them from their telecom service provider.
But just how big will the smart home market in the coming years? Take a look at the infographic below and see how the smart home of tomorrow is taking shape today.
Visit CSG at FSM Show Australia to learn how our workforce management solution helps companies install and maintain connected devices in consumers’ homes. For more information, read our blog post on the field service connected home opportunity, authored by Head of Product Management Chad Dunavant.