Print and Mail Solutions

With the world's communications going digital, a well-crafted print message can stand out. CSG helps companies like yours design and deliver compelling printed documents.

Make an Impact with Print

Want to get your message in front of customers—and make sure they read it? Print is the way to do it. Industry research shows that 95 percent of customers open their printed monthly statements, and spend more time scanning its contents than any other delivery method.

CSG has over 35 years of experience in print and mail, sending over 1 billion statements every year on behalf of our customers. We’ll help you design, deliver, print and process all your transactional documents, and do it cost-effectively. Whether customers prefer paper or opt-in for e-statements, you can create a consistent look and feel across each channel.


From Design to Delivery

CSG’s print and mail solutions help you manage the entire document production process, from design to delivery. Services include composition of transactional and time-sensitive documents, eCare, data processing, printing, finishing, mail services and comprehensive electronic delivery, payment and archiving solutions.

Good Design Helps Your Bottom Line

Work with our marketing services department to design engaging bills and statements and highlight areas of interest (think payment options, account usage and upsell opportunities).

Mail at Scale

We send over 80 million documents every month on behalf of our customers, making CSG a “Top 10” USPS First-Class mailer.  As a Top 10 mailer, we get the best discounts on postal programs—savings we pass along to you.

Start Going Green

At CSG, we value sustainability. That’s why we participate in recycling and reforestation programs like the Sustainable Forestry Initiative, and offer and recyclable materials whenever possible.


Additional Capabilities

Government Print and Mail

Paper documents aren’t a thing of the pastthey’re part of your organization’s future. CSG provides you with the documents you need to operate todayand archival services to preserve your history for tomorrow.

Direct Mail and Statement Marketing

Want to get the most bang for your marketing buck? Add marketing messages to bills and statements. With a near-perfect read rate, these documents are a great vehicle for targeted promotions and offers.We’ve got the expertise to design and deliver.


Portfolio

CSG Output Solutions

Building relationships with your customers takes many forms—and it often takes the form of communications like bills and statements. The ability to craft, customize and streamline the distribution of these communications allows you to foster positive customer relationships well into the future.


Resources

Explore

  • By Type

3 Ways to Incorporate Print Into Your Digital Transformation

eBook | 19.0 MB

Over 40 percent of businesses have already moved to a digital-first approach for customer experience as they undergo a digital business transformat ...

Engaging Customer Experiences: The critical first 90 days and beyond

Video

Digital disrupters have reset the bar and fundamentally changed how companies engage their customers. Earning and keeping customer loyalty is a gro ...

Run and Grow Your Business Using Color

White Paper | 1.7 MB

Many organizations still believe that color communications are more expensive than black-and-white. In truth, color can save time in the production ...

The Journey of Strategic Business Communications

White Paper | 1.8 MB

Making communications seamless depends on bringing together technology, data, and process optimization. At CSG, we’ve revolutionized the traditio ...

Statement Design: Cut Through Statement Clutter

Data Sheet | 877.6 KB

By making bills easy to read and personalizing them with information and offers relevant to the customer, companies are collecting payments faster, ...

Statement Design Delivers Huge Impact for Leading Utility

Customer Story | 2.5 MB

First, CSG redesigned the billing statement, creating a logical layout that even new customers could follow at a single glance. Full-color text and ...