Fraud costs the telecom industry more than $29 billion every year. With voice and text margins already slim, you can’t afford to pay out more for fraudulent calls and messages. On top of that, you can’t afford to lose customers to degraded voice quality issues. Proactively monitor quality, all the way from your network to the end subscriber, with CSG’s service assurance and fraud protection solutions.
Accurately test your mobile services anywhere in the world, including voice carrier testing, MO testing, SMS testing, data testing and roaming testing. Monitor critical QoS features like CLI delivery, FAS and Mean Opinion Score (MOS) in real time with our combination of active and passive testing. And go beyond detecting fraud to actively blocking it—connect the fraud detection system to the network to provision blocking requests in near-real time.