CSG & DISH Strategic Session: An Avalanche of Change – Prepare for the Future

You have been invited to join CSG in a Strategic Session!
March 9th, 2023
Ball Arena | 1000 Chopper Circle, Denver, CO 80204
Meet us at Ball Arena in Denver, Colorado for a collaborative business review and dynamic strategy session where key industry trends and insights will be shared to further strengthen our partnership for years to come.
We look forward to celebrating 28 years of business with an evening event watching the Colorado Avalanche take on the Los Angeles Kings!
Please confirm your attendance by March 1st, 2023. Email Joe Dooley at [email protected]
Agenda
Time |
Title |
Speaker |
9:15 – 9:30 | Introductions | Joe Dooley/Mike Woods |
9:30 – 10:15 | CSG Strategy Update | Chad Dunavant |
10:15 – 10:45 | Singleview/Encompass | Ryan Horsfield |
10:45 – 11:00 | Break | – |
11:00 – 11:30 | CSG Billing Strategy for DISH | Lisa Vandemark |
11:30 – 12:00 | CSG Payments Market Update and Roadmap | Sukanya Madhavan |
12:00 – 12:15 | Guadalajara and $5 Million Spending Plan | Joe Dooley/Bob Scheier/Jason DeLuca |
12:15 – 1:00 | Lunch | – |
1:00 – 1:45 | CX, Beyond Knowing Your Customer | Eric Carrasquilla |
1:45 – 2:15 | Cost Savings in a Time of Change | Chris Seipp |
2:15 – 2:45 | Output Strategy to Improve NPS | Mike Woods |
2:45 – 3:45 | Break/Activity | – |
3:45 – 4:15 | Vantage to Snowflake Roadmap | Jim Williams |
4:15 – 5:00 | Market Update | Mike Woods |