CSG: THE PREMIER PRINT PROVIDER FOR CSPs

Does Your Print Provider ‘Get’ Cable/Telco?

When you’re considering an external print-and-mail provider, this question looms over the process: “Will they understand my business?” Think about what you need your printer to know.

How much time will you spend teaching your printer about the cable/telco industry?
Will they understand what your end customers need from your transaction documents?
Can they offer any ideas on using documents to increase your ARPU or contain customer calls?

You can go an easier route: work with someone with combined expertise in output solutions and communication services. That’s CSG.

Go With Someone Who Knows

CSG is the only transactional print provider that works with the 70 percent of CSPs in North America. With over 35 years of experience in cable/telco, we produce and mail more than 80 million documents each month to more than half of American households.

We’ve seen firsthand what drives business results for our CSP customers large and small. We’re helping CSPs design billing experiences that will engage customers today and in the future.

With CSG’s services and solutions, you can:

Design billing statements and other documents to reduce call volumes and boost ARPU
Integrate your print-and-mail campaigns with your digital channels to improve the customer experience
Transform the billing journey from end to end

CSPs have been leveraging our industry experience and CX expertise to drive growth through their print-and-mail operations. Talk to us to learn how you can, too.

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