Corporate Leadership

CSG’s leadership brings decades of experience in helping companies solve their biggest business challenges, from digital transformation to customer experience innovation.

Channing Jones

Chief Diversity & Social Responsibility Officer

Channing Jones is Chief Diversity and Social Responsibility Officer of CSG, working across the company to promote and build effective strategies for equity, diversity and inclusion. She is responsible for environmental, societal and governance (ESG) initiatives, recommending investments, activities and programs focused on sustainable, socially aware business practices that incorporate diverse people and perspectives, voices and ideas, while also aligning with CSG’s culture, mission and values.  

Prior to CSG, Jones directed DEI strategy, operations and outcomes as Diversity and Inclusion Manager at the Federal Reserve Bank of Chicago. She also worked as Diversity Lead and Strategic Planner for the U.S. Department of State and the Diversity Recruitment and Assessment Manager for the U.S. Office of Personnel Management. 

Jones holds a B.A. in Economics from the University of Pittsburgh and an M.S. in Public Policy and Management from Heinz College at Carnegie-Mellon University.