CSG’s leadership brings decades of experience in helping companies solve their biggest business challenges, from digital transformation to customer experience innovation.

Huntley Bakich

Head of the CSG Experiences Practice

Huntley Bakich is Head of the CSG Experiences Practice, helping organizations strategize and deliver transformational customer experiences. Bakich formerly advised global digital design firm Tekzenit and joined CSG when certain assets were acquired in January 2020. 

Bakich has over 25 years of transformational experience and has served as SVP Digital Banking Products & Strategy at Fiserv, SVP Customer Channels for Rogers and was the lead digital strategy consultant for Airtel and AT&T. Having held executive leadership roles in technology, operations, and marketing, Bakich understands how to connect business strategies, processes, core technologies and user experiences to build, operate and extend digital business models.