CSG’s leadership brings decades of experience in helping companies solve their biggest business challenges, from digital transformation to customer experience innovation.

Jim Daley

Head of Americas Broadband, Cable & Satellite

Jim Daley is the Head of North America Broadband, Cable & Satellite at CSG, where he owns relationship management, business development, product management and professional services. 

With 20-plus years of industry experience, Daley is a highly regarded industry expert on customer care and billing strategy, billing operations, billing support services, workforce management and business transformation.