Industry Experts

CSG’s leadership brings decades of experience in helping companies solve their biggest business challenges, from digital transformation to customer experience innovation.

Richard Ullenius

Head of Customer Centricity

Richard Ullenius is Head of Customer Centricity at CSG. Prior to this role, he served as Vice President of Managed Services, as well as Global Business Consulting & Solutioning, where he built and led CSG’s managed services, transformation and solutioning organizations worldwide. 

With 20 years of experience in the communications industry, Richard is a trusted advisor to build new business models, transform business architectures and drive the digital business evolution.