Large Cable Company Improves Readability of Statements

Customer Story | 1.2 MB

What happens when you outgrow your statements? The northeast region of a large cable company had expanded to six different divisions, but their statement design was inconsistent and unoptimized. They knew they could provide a better experience for their 2.2 million customers in the region.

 

The company partnered with CSG to implement a strategy that would ensure consistency across divisions and standardize all their data.