Large Cable Company Improves Readability of Statements

Large Cable Company Improves Readability of Statements

What happens when you outgrow your statements? The northeast region of a large cable company had expanded to six different divisions, but their statement design was inconsistent and unoptimized. They knew they could provide a better experience for their 2.2 million customers in the region.

The company partnered with CSG to implement a strategy that would ensure consistency across divisions and standardize all their data.

Resources

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  • CSG Conversational Commerce
    417.0 KB | Data Sheets
  • CSG at The Pay TV Show 2018
    Videos
  • The Customer Journey Guidebook
    6.2 MB | White Papers
  • How to Succeed at Data-Driven Journey Orchestration
    16.5 MB | White Papers
  • Journey Hub
    1.7 MB | Data Sheets