CSG Conversational Commerce

CSG Conversational Commerce

CSG Conversational Commerce takes shopping back to its conversational roots, all while keeping costs low through automation. By combining natural language processing and artificial intelligence, Conversational Commerce automation predicts the customer’s intent based on past interactions, and responds intuitively in just seconds.

Resources

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  • CSG at The Pay TV Show 2018
    Videos
  • The Customer Journey Guidebook
    6.2 MB | White Papers
  • How to Succeed at Data-Driven Journey Orchestration
    16.5 MB | White Papers
  • Journey Hub
    1.7 MB | Data Sheets
  • FSM 2018: Real-Time Traffic
    Videos