CSG Customer Communication Center

CSG Customer Communication Center

For many businesses, effectively engaging the customer is critical. But as more customer interactions take place across disparate internal systems, businesses struggle to maintain the level of consistent and personal communication that customers have come to expect.

CSG Customer Communication Center enables your business to centralize your customer communications while also enabling automated, real-time interactions. Our innovative framework enables you to collect consumer preference information from multiple systems—from billing to CRM to other third-party applications—and deliver cohesive communications based on defined parameters and events.

Resources

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  • CSG Conversational Commerce
    417.0 KB | Data Sheets
  • CSG at The Pay TV Show 2018
    Videos
  • The Customer Journey Guidebook
    6.2 MB | White Papers
  • How to Succeed at Data-Driven Journey Orchestration
    16.5 MB | White Papers
  • Journey Hub
    1.7 MB | Data Sheets