CSG Multichannel Automated Collections

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In a perfect world, your customers would pay their bills on time. But in reality, payment reminders and convenient payment options are often required.

CSG Automated Collections solutions can help. This cloud-based, interactive solution delivers extensive, multi-channel, inbound and outbound alerting capabilities, saving you up to 70 percent over the cost of agent-led collections. Provide your customers with immediate payment options and secure promises-to-pay. More people are contacted and more payments are made within the IVR, allowing collection agents to be reassigned to higher value functions, such as later-stage delinquencies.