CSG Secure Payment Processing Automation

CSG Secure Payment Processing Automation

One of the biggest challenges facing businesses, especially those departments responsible for payment processing, is securely processing customers’ pay‐by‐phone information within industry compliance requirements. But industry compliance certification costs are high, and there’s increased sensitivity on the part of savvy consumers to identity theft scenarios that can result from sharing sensitive financial data with customer care and collections agents.

CSG Secure Payment Processing allows agents to transfer a call at the conclusion of the order or payment placement process to a secure, automated Interactive Voice Response (IVR) solution for payment capture and authorization. Leverage your existing Merchant and Payment Processing relationships or utilize CSG Payment Gateway service.

Resources

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  • The Customer Journey Guidebook
    6.2 MB | White Papers
  • How to Succeed at Data-Driven Journey Orchestration
    16.5 MB | White Papers
  • Journey Hub
    1.7 MB | Data Sheets
  • Meet CSG
    Videos
  • CSG Omnichannel Messaging
    1.4 MB | Data Sheets