When an outage occurs or services go offline, customers need to know. When they’re overdue on their bill, they need to know that too. Power your customer communications with CSG Interactive Messaging.
CSG has leveraged more than 35 years of experience as a leading provider of multi-channel customer interaction solutions to form the most powerful customer communication service on the market. Seamlessly integrating Interactive Voice, SMS/text, Print, Email, Web and Fax, CSG helps the world’s leading companies connect with their customers on a personal level.
CSG Interactive Messaging reduces costs over traditional communication strategies, and increases customer convenience and satisfaction by delivering effective, automated solutions that allow greater volumes of customer interaction. CSG delivers comprehensive communications capabilities, affording you the simplicity of working with one partner to manage your entire customer interaction process.