SingTel Optus Attracts and Retains Enterprise Customers with CSG Singleview

Customer Story | 1.5 MB

Optus, now owned by SingTel, is one of the largest communication service providers in Australia. The operator has over 9.7 million subscribers and offers services like mobile, local telephony, internet and satellite, and subscription television.

To tap into the value of the enterprise market, Optus implemented Singleview to support enterprise customers’ complex use cases. Learn how Singleview treated every account individually, supporting thousands of hierarchies while still providing a single bill for products and services.