Asia Pacific Telecom (APT) is one of Taiwan’s leading fixed and mobile operators, providing services to the Taiwanese market under the brand name A+. APT wanted to win over new subscribers in a highly competitive market, all at low cost. They needed a BSS that could assure revenue and handle volume spikes they were anticipating with subscriber growth.
APT partnered with CSG to implement Interconnect and Total Service Mediation. Learn how the two CSG solutions work together to handle high call volume and analyze customer usage to develop the latest promotions and products.