Desktop Sharing With CSG Visual Connect

Data Sheet | 1.3 MB

Solving your customer’s problem is easier when you can see it through their eyes. With CSG Visual Connect’s Desktop Sharing feature, customers can give customer care agents remote access to their computer screens to quickly troubleshoot their issues. It’s a simple function with far-reaching benefits: enhancing customer experience, cutting service costs, boosting agent productivity and more. This datasheet will show you how it works.