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CSG ACP
Attract and retain customers by delivering amazing experiences with North America’s leading platform for cable and broadband billing.
CSG Ascendon
Sell any digital service direct to customers and let them build bundles, pay and self-serve on their terms.
CSG Encompass
Expand your portfolio beyond connectivity services to B2B and B2B2X, and generate new revenue streams.
CSG Forte
Accept online and mobile payments, ACH, contactless and other digital payment options.
CSG Xponent
Deliver unforgettable customer experiences anytime, anywhere on CSG’s leading customer engagement platform.
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Introducing CSG Xponent Ignite. Customer engagement tailored to your industry, tied to your business goals and prebuilt to quickly go live.
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Why CSG
Introducing CSG Xponent Ignite. Customer engagement tailored to your industry, tied to your business goals and prebuilt to quickly go live.
Explore
Network Complexity Drives Operational Change to Business Models, from B2C to B2B2X
- Size: 1.34 MB
- Format: PDF
In this IDC Analyst Connection commissioned by CSG, IDC explores why the current industry focus on partner ecosystems is critical for communication service providers (CSPs) to monetize the full potential of their 5G networks.
Analysts John Byrne and Karl Whitelock (Research Vice Presidents, Communications Service Provider Operations and Monetization) examine:
- The nature of partner ecosystems and the growing demand for digital services in the enterprise, consumer and wholesale markets
- Key B2B use cases and the new business models they are driving
- Steps CSPs can take to overcome challenges to support 5G and B2B2X
- How CSPs can reinvigorate B2C growth and improve market differentiation
Download the paper now to access these insights.