Network Complexity Drives Operational Change to Business Models, from B2C to B2B2X

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In this IDC Analyst Connection commissioned by CSG, IDC explores why the current industry focus on partner ecosystems is critical for communication service providers (CSPs) to monetize the full potential of their 5G networks.

Analysts John Byrne and Karl Whitelock (Research Vice Presidents, Communications Service Provider Operations and Monetization) examine:

  • The nature of partner ecosystems and the growing demand for digital services in the enterprise, consumer and wholesale markets
  • Key B2B use cases and the new business models they are driving
  • Steps CSPs can take to overcome challenges to support 5G and B2B2X
  • How CSPs can reinvigorate B2C growth and improve market differentiation


Download the paper now to access these insights.