Mobile Mirroring With CSG Visual Connect

Data Sheet | 3.0 MB

When your contact center agents assist customers with mobile devices and apps, they don’t have to do it “blind.” CSG Visual Connect’s Mobile Mirroring feature lets customers share their mobile device screens with agents, enabling speedier resolutions to their device or app issues. This easy-to-use function drives down average handle times, increases first-call resolutions and improves customer satisfaction. Download this datasheet to learn more.