Proactive Notifications Opt-in Requirements and Strategies

Proactive Notifications Opt-in Requirements and Strategies

Want to send text messages to customers? You’ll need to get them to opt-in first. Cellular carriers require that you get permission from customers before you can send them any messages. The easiest way for consumers to do that is to send a keyword to a number your business owns.

But how can you get consumers to opt-in to your messaging programs? In this whitepaper, you’ll learn creative ways to get customers to opt-in, the significance of a double opt-in, and how the opt-in process increases customer satisfaction.

Resources

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  • CSG Conversational Commerce
    417.0 KB | Data Sheets
  • CSG at The Pay TV Show 2018
    Videos
  • The Customer Journey Guidebook
    6.2 MB | White Papers
  • How to Succeed at Data-Driven Journey Orchestration
    16.5 MB | White Papers
  • Journey Hub
    1.7 MB | Data Sheets