Customer Story
Spark New Zealand Speeds Up Time to Market and Reduces Costs
One of Spark’s strategic pillars is to reduce costs while improving customer experience. Managing prepaid and postpaid from Encompass helps Spark reduce opex, while personalization options enabled by Encompass and Mediation products help to increase customer retention and loyalty.
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Accelerate time to market and drive consumer demand with CSG Encompass, the world’s most advanced real‐time, charging, convergent billing, customer and revenue management system. Launch new offers in record time and charge for any combination of digital and traditional services, all from a single, unified solution.
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