Data Sheets

Phone Affinity

Staying up-to-date with a customer’s preferred phone number isn’t just recommended—it’s required under federal law.

CSG Insight

Proactively managing your voice and IPX QoS increases customer and partner satisfaction and drives revenue.

CSG Assure SIM Box Detection

In January 2015, an alleged SIM Box fraudster was arrested in Ghana in possession of 21,232 SIM cards from one of the local operators. The activities of the fraudsters had led to a revenue loss of 33 million dollars within a five to seven month period. Could this be happening to you?

TSM Insights

By transforming data into intelligence, CSPs can gain insights into key areas such as customer experience management, network optimization, usage trend analysis, revenue assurance and fraud management.