Workforce Management

Data Sheet | 3.2 MB

If there’s one thing CSG understands it is this: your organization can’t make informed decisions by looking in the rear-view mirror. While other field service management systems use historical data to guide everything from technician routes to forecasting capacity, CSG Field Service Management incorporates real-time data, analysis and optimization to make better, more-informed decisions based on what is happening now, including:

  • Automating and streamlining operations in real-time
  • A 360-degree view of all field activities in a single dashboard
  • Real-time intelligent scheduling and optimization
  • Real-time traffic data
  • Automated job assignment tools

Download the datasheet to learn more.