Workforce Management

If there’s one thing CSG understands it is this: your organization can’t make informed decisions by looking in the rear-view mirror. While other field service management systems use historical data to guide everything from technician routes to forecasting capacity, CSG Field Service Management incorporates real-time data, analysis and optimization to make better, more-informed decisions based on what is happening now, including:

• Automating and streamlining operations in real-time
• A 360-degree view of all field activities in a single dashboard
• Real-time intelligent scheduling and optimization
• Real-time traffic data
• Automated job assignment tools

Download the datasheet to learn more.