If there’s one thing CSG understands it is this: your organization can’t make informed decisions by looking in the rear-view mirror. While other field service management systems use historical data to guide everything from technician routes to forecasting capacity, CSG Field Service Management incorporates real-time data, analysis and optimization to make better, more-informed decisions based on what is happening now, including:
- Automating and streamlining operations in real-time
- A 360-degree view of all field activities in a single dashboard
- Real-time intelligent scheduling and optimization
- Real-time traffic data
- Automated job assignment tools
Download the datasheet to learn more.