Sell customers offers they care about, based on demographics, purchase patterns and more. Offer Management comes with pre-built promotions and offers, increasing efficiency and scalability while matching each customer with the right offer.
Call center agents can draw from a pre-defined database, taking the complexity out of the selling process. They can easily upsell and cross-sell process with targeted recommendations, down to even what’s in the customer’s shopping cart.
- Decrease order fallout with tailored sales pitches
- Increase revenue per sale with upsells based on configured offers
- Extend transition periods and penalties to customers based on pre-defined rule sets
Streamline your sales operations with built-in interfaces like:
- Event Notifications
- CSG Smartlink BOS
- Event Process Systems (EPS)
- SLBOS/ENI Sandbox
- High Speed Data (HSD) Interface
- High Speed Data (HSD) Rating
- Video on Demand (VOD) Interface
- Service Order Distribution
- CCS Centric Interface
- Audio-response Unit (ARU) Interface