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TELUS and CSG. Driving successful business outcomes together.

CSG Xponent

Unforgettable customer experiences, on the right channel, at the right moment. Create extraordinary experiences across the customer lifecycle with Xponent.

Telecommunications Transformation: Turn Customer Experience into Your Retention Strategy

Read this report surveying 121 global CX leaders in telecommunications to learn customer engagement best practices to improve CX and loyalty.

Master Micro-moments To Deliver White Glove Experiences

It’s all about mastering those all-too underrated micro-moment experiences that customers have with your brand. Take a look at Jo Freeman’s blog to learn more.

What Is Journey-As-A-Service?

Customer journey management doesn’t have to be so complex. Learn about Josh Davidson’s perspective on how Journey-as-a-Service can give organizations a competitive advantage with less effort.

Xponent Ignite – Retail

Power retailers to keep up with the changing expectations of the retail customer.

Xponent Ignite – Telecommunications

Allow exceptional digital-first experiences and compete with digital disruptors.

Xponent Ignite – Healthcare

Allow providers to better support the welfare of patients with an experience that fosters trust and provides empathy.

CSG Encompass

Monetize B2B2X ecosystems and stay ahead of the competition with Encompass.

Digital Partner Management

It’s time to think beyond the standard definition of partner. Add any third party to your ecosystem to add more value for your customers (and their customers).

CSG Ascendon

Digital services are easy to sign up for – and to cancel. Give customers endless reasons to stay by letting them take control, pay and self-serve on their terms. Ascendon.

Intelligent Subscription Management Platform

Launch innovative services today that drive revenue generating relationship tomorrow.

Talk with one of our experts today.

Connect with us to learn more about how CSG can help your business today.
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