Customer Interaction Management:
Output Solutions

CSG solutions are robust, proven applications used by hundreds of clients and millions of customers every day.

Our comprehensive Output Solutions span the entire document creation and distribution workflow process—including electronic and print delivery, document archival and customer care. We specialize in providing advanced solutions to improve operational effectiveness, increase customer service efficiency and drive cost savings.

We’ve developed a comprehensive suite of integrated solutions to enable multi-channel customer interactions for business-to-business and consumer billing to build stronger customer relationships, to engage customers more effectively, and to increase their transaction frequency.  We understand the unique needs of B2B clients and we offer high-volume, scalable solutions such as electronic invoicing, EFI and fax.



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CSG Output Solution Facts

  • Top 10 USPS First-class Mailer—Produce and distribute over 65 million printed documents monthly.
  • Nationwide network of facilities.
  • Facilitate 7.5 million electronic payments monthly.
  • Reach more than 1/2 of all U.S. households each month.

Some of CSG's most competitive advantages are:

  • Single-source Provider of Billing and Customer Interaction Management. With the broadest portfolio of multi-channel communication solutions in the industry.
  • Leading-edge Output Solutions. Optimize electronic bill adoption and suppression for our clients.
  • Unrivaled Quality. We strive for perfection; attaining 99.99% production accuracy.
  • Nationwide Production Footprint.