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CSG International: Accelerating Business – Anywhere

Over 500 communication service providers worldwide trust our proven revenue and customer management solutions to streamline operations and maximize profitability.

CSG processes more than 21 billion usage events each day for our ten largest clients.

With over 200 global installations, CSG Total Service Mediation is one of the most trusted offline and online mediation solutions in the world.

Each month, CSG reaches more than half of all U.S. households.

More cable and Direct Broadcast Satellite (DBS) providers rely on CSG than any other solutions provider to deliver a better customer experience, reduce costs, and shorten time-to-market.

CSG solutions help you exceed customer expectations.

CSG gives over 90,000 North American service agents the tools they need to impress their customers every day. Our comprehensive portfolio of Customer Interaction Management solutions keep even the toughest customers happy.

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CSG by the Numbers

500+ clients worldwide powered by CSG
48 Million cable and DBS subscribers supported by CSG in North America
65 leading carriers in Asia Pacific that depend on CSG
780 million statements produced by CSG annually
90 European CSPs that rely on CSG
$50k average dollars saved for every field technician that uses CSG Workforce Express
90k call center reps that use CSG to deliver outstanding service
48 Latin American operators powered by CSG
200 Total Service Mediation clients
9 million subscribers using CSG’s Precision eCare
185k work orders completed daily via CSG’s Workforce Express
$4 million saved by a North American cable provider using CSG’s automated appointment notification solution
8 trillion records CSG mediates for its largest clients annually
30 million real time Singleview transactions for one client in a day

Press Releases

CSG International Wins Pipeline Innovation Award for Content Direct® May 17, 2013
ALBtelecom Implements CSG International’s Wholesale Billing Management Solution May 14, 2013
CSG Launches Partner Agreement Automation Service May 10, 2013

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