Achieve your business goals with our comprehensive solution portfolio.
In our annual report analyzing trends in customer experiences, we dive into the biggest challenges CX programs face and offer well-researched strategies for how to overcome them.
Leverage industry-leading technology to solve your business problems.
Discover how CSG Xponent Analytics transforms complex customer data into clear, actionable dashboards that empower your team to make confident decisions.
A wide variety of industries partner with CSG to succeed.
Get expert insights into the CSP revenue management & monetization landscape and learn why Gartner has recognized CSG as a Representative Vendor.
Partner with CSG to solve your biggest business challenges.
Tired of AI as a buzzword? So are we. That’s why we built AI to solve real problems.
Explore these resources to help guide your journey.
Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.
Discover actionable strategies for CX success in 2025. Learn how to personalize moments, balance AI, break data silos, and prove CX ROI.
CSG has been recognized for achieving the highest placement in strategy and vision collectively.
Access Gartner's 2025 Market Guide for CSP Revenue Management & Monetization Solutions. Learn how CSG is recognized among 19 leading vendors shaping the future of CSP monetization, revenue management, and network strategies.
eBook
Discover how CSG Field Service Management helps fiber providers scale installs, reduce truck rolls by up to 40%, and achieve same-…
Webinar
Learn how to turn BEAD funding into lasting growth. Scale 5K→1M+ subs, cut churn with smarter CX, and protect ROI in our 40-min …
Discover how global banks can boost profits with smart pricing strategies that improve margins, ensure compliance, and elevate cli…
Podcast
Discover how the Pennsylvania Turnpike cut work-zone crashes by 20%, improved incident response with trusted data, and prepares fo…
Customer Story
Learn how leading telco PLDT boosted customer satisfaction, accelerated collections and lowered costs by modernizing and simplifyi…
Optimize your outbound voice campaigns to build trust and reduce churn. Learn how one insurance provider retained millions in annu…
Billing is no longer just a back-office process—it’s a high-stakes customer touchpoint that can make or break loyalty, trust, …
A global top-five bank wanted to streamline their process for notifying customers who had paid off their mortgages.
Brochure
5G and IoT, as well as new multi-party business models such as B2B2X will accelerate the need for sophisticated and integrated cat…
Buyer's Guide
Learn why generic CPQs are falling short for CSPs and how an effective system can both mitigate losses and set them up for future …
Automate field operations with CSG Field Service Management: 70%+ automated dispatch, 4× fewer route areas, +1 job/tech/day, and …
A financial services provider gained a 360-degree view of the customer across channels—then used it to capture more payments, mo…
