Streamline and simplify your order process.
CSG Direct Sales Express™ (DSX) simplifies your field ordering process. This field service management solution allows automated and streamlined capabilities for all sales, prospecting, and ordering processes for direct sales channel operations.
Through a web-based mobile application, field representatives can update the main ordering database from remote locations in real-time. Current and accurate information on customers and prospects is available immediately, allowing representatives to present the right offer and maximize potential sales.
CSG DSX delivers numerous capabilities aimed at improving your direct sales operations. Our solution can provide you with the tools you need, including:
- Lead and Prospect Management. Provides sales activity, interaction and status tracking of prospect database.
- Sales Force Management. Allows for resource scheduling, route optimization and mapping for field representatives.
- Order Management. Integration to CSG offers and product catalog applications enables field representatives to view customer and order details, schedule jobs, confirm orders with signature capture and print receipts instantly for customers.
- Sales Mobile Application. Gives field representatives on-the-go capabilities such as mapping and directions, activity tracking, order processing, scheduling, payment processing, signature capture, receipt printing via Windows Mobile/ PDA device.
- Job Processing. Provides faster equipment transactions, job completion and confirmation to monitor and increase performance.