One charging and billing platform: any service, any network, any subscriber
Over 60 leading wireline, wireless, IP carriers, and Mobile Virtual Network Operators (MVNOs) rely on CSG Singleview® to deliver real-time charging and postpaid billing for fully converged services—from a single platform.
Whether you are a new operator, an MVNO looking for a state-of-the-art billing system, an established player moving into next-generation services, or a service provider with multiple systems, CSG Singleview offers a high-performance system to support your convergent needs.
Singleview Convergent Billing
Flexible, scalable billing platform that handles multiple services and industries across global markets
When you’re growing your business, you need billing software that can keep up. More than 60 leading wireline, wireless, and IP carriers and Mobile Virtual Network Operators rely on CSG Singleview to deliver fully convergent billing for all services and payment types from a single platform.
Singleview Convergent Billing delivers fully integrated modules for rating, discounting, bill production, and real-time processing to protect against error and fraud. It handles multiple languages and currencies enabling geographic expansion, and makes it easier to design, deliver, and bill the products customers want.
"CSG Singleview enables easy development of new product packages tailored to the specific needs of our customers, so we can decrease our time to market and accelerate the time to revenue." XO Communications
Singleview Customer Management
A single database shared with billing provides a real-time, 360-degree view of your customers so you can keep your story straight
Give your call centers the direct access and immediate insight they need to provide rave-worthy service. CSG's Singleview Customer Management customer care solution is fully integrated with Singleview Convergent Billing to provide a single point of access to critical customer data. Centralization puts all the relevant customer history and behavior information at your service representatives' fingertips, empowering them to over-deliver on service and maximize sales opportunities.
Data centralization also avoids the technical and business risks (and expense) associated with separate CRM and billing databases – things like integration with billing and system-wide data syncing.
“We recognize CSG (formerly Intec) as a vital partner whose technology has delivered exceptional flexibility, and the integrated nature of the product has allowed us to develop new services, quickly, in a highly competitive market.” Virgin Mobile Australia
Singleview Commerce Engine
The only real-time charging solution designed specifically for convergence
To outpace the competition you need to be fast to market while keeping costs down. Handling real-time charging for industry leaders since 2002, CSG’s Singleview Commerce Engine has the longest and most successful record for a fully convergent online charging and billing solution.
Our solution allows you to manage both prepaid and postpaid charging independent of any specific network or services technology. Our product design and pricing models give you the flexibility you need to quickly launch a variety of new services in a very cost-effective manner. We handle the complex details so you can focus on growing your business.
“We chose Singleview Commerce Engine because more than any other solution, it is built to help Hutchison 3G shape the next generation of wireless.” Managing Director at Hutchison 3G