At CSG, we know your solutions not only must be flexible and easy to use and deploy, but they must also be easy to manage.
That's why we offer a whole range of delivery approaches—and we let you decide which approach works best for you.
Choose the CSG solutions that suit your needs best, and decide how you want them to be run. Software-as-a-Service? Fully hosted? CSG offers both. That's the kind of flexibility you need in today's challenging marketplace.
CSG's Technology Operations expertise delivers ongoing services to support and manage the deployed IT assets, whether it is through a Software-as-a-Service (SaaS) approach or managed on-site.
We can even run it for you in our hosted environment and handle the day-to-day operations.
CSG has more than 25 years' experience of providing outsourced billing and revenue management services to wireless, wireline and cable (MSO) operators across North America. We offer our customers exceptional reliability and quality of service, combined with significant domain expertise in all aspects of revenue and customer management, providing a full suite of solutions and back-office services.
CSG's core managed services offer includes complete production support for the billing system, complementary solutions and its environment every day, all day. Our expert staff takes full responsibility for job scheduling, quality management, system monitoring & administration and performance tuning, ensuring that the bills are produced accurately and on time—allowing you to focus on your core business.
CSG also offers a range of value-added business process outsourcing (BPO) services, including Print & Mail, Remittance Processing and a number of back-office services, which can all be tailored to meet the specific requirements of your business.