Want to get your message in front of customers—and make sure they read it? Print is the way to do it. Industry research shows that 95 percent of customers open their printed monthly statements, and spend more time scanning its contents than any other delivery method.
CSG has over 35 years of experience in print and mail, sending over 1 billion statements every year on behalf of our customers. We’ll help you design, deliver, print and process all your transactional documents, and do it cost-effectively. Whether customers prefer paper or opt-in for e-statements, you can create a consistent look and feel across each channel.
CSG’s print and mail solutions help you manage the entire document production process, from design to delivery. Services include composition of transactional and time-sensitive documents, eCare, data processing, printing, finishing, mail services and comprehensive electronic delivery, payment and archiving solutions.
Work with our marketing services department to design engaging bills and statements and highlight areas of interest (think payment options, account usage and upsell opportunities).
We send over 80 million documents every month on behalf of our customers, making CSG a “Top 10” USPS First-Class mailer. As a Top 10 mailer, we get the best discounts on postal programs—savings we pass along to you.
At CSG, we value sustainability. That’s why we participate in recycling and reforestation programs like the Sustainable Forestry Initiative, and offer and recyclable materials whenever possible.
Building relationships with your customers takes many forms—and it often takes the form of communications like bills and statements. The ability to craft, customize and streamline the distribution of these communications allows you to foster positive customer relationships well into the future.
Over 40 percent of businesses have already moved to a digital-first approach for customer experience as they undergo a digital business transformat ...
You communicate with customers in a variety of ways–by mail, over the phone, or online. Each of these touchpoints is an opportunity to build ...
First, CSG redesigned the billing statement, creating a logical layout that even new customers could follow at a single glance. Full-color text and ...
While your supply chain and clinical teams figure out how to handle the distribution, have you determined how you’ll effectively respond to the d ...
A global top-five bank wanted to streamline their process for notifying customers who had paid off their mortgages. Each mon ...
59% of companies agree customers are demanding more personalization but there is a gap between the companies with the resources to create cohesive ...
In the midst of the global COVID-19 pandemic, companies are trying to figure out how to level-set and provide essential services to their customers ...
How much more effective are ad pages when they’re personalized? A Tier-1 cable operator ran a test using Message Manager t ...
Over 40 percent of businesses have already moved to a digital-first approach for customer experience as they undergo a digital business transformat ...