The SaaS Platform Leader

Be future-ready.
Fearlessly.
With CSG.

Ready to build the future? You’re about to connect customers and partners in brilliant new ways. And grow with the speed only possible with our award-winning customer engagement, digital commerce and payments solutions.

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Connecting customers to what matters most

Customer experience

Engage your customers and employees at the right time, in the right place, on the right channels, every time.

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Revenue management and monetization

Sell and bill for any digital or partner service through any monetization model.

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Payments and merchant services

Make it easier for your customers to securely pay you for the services they value most.

Introducing CSG Xponent Ignite

Don’t have the time to map out every customer journey from scratch? We’ve got you covered. With a holistic maturity model, ROI calculator and library full of industry-specific, prebuilt journeys, building customer journeys has never been easier.

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Leading platforms for leading customer experiences

Deliver unforgettable customer experiences

Create loyalty-winning experiences anywhere and everywhere, all at once. Meet customers where they are in the channels that matter most to them. All using a single platform.

Monetize B2B2X and stay ahead of the competition

Manage dynamic partner ecosystems. Deliver exceptional experiences. One platform lets you crush digital commerce complexity and lead your competition.

Take your digital services to the next level

Digital services are easy to sign up for—and to cancel. Give customers endless reasons to stay by letting them build offers, pay and self-serve on their terms.

Make it easier than ever for customers to pay

Accepting and managing payments has never been easier. Scale your business with a complete, customizable payments platform.

Grow your core cable business into a digital business

The gold standard in cable billing. Supporting 75M+ subscribers. Empowering 120K+ customer service reps. And equipping cable providers to sell tomorrow’s digital services.

Xponent
Encompass
Ascendon
Forte
ACP

Fiercely committed (and easy to work with)

Our platforms push what's possible

We do more than provide leading SaaS solutions. We equip today’s innovators to create experiences and services the world has never seen before.

Our people are our superpower

We’re high on integrity, low on ego. Our people are so easy to work with and connected to your goals, they feel like part of your team.

Our innovation blasts away roadblocks

If a solution exists, we offer it. If it doesn’t, we create it. With our creative experts in your corner, you’ll always have bold solutions to your business challenges.

CSG named a Leader in the Forrester Wave

The Q2 2022 Forrester Wave™ evaluates the most significant Journey Orchestration Platform vendors and scores them against 27 detailed criteria. See what sets CSG apart in The Forrester Wave™: Journey Orchestration Platforms Q2, 2022.

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See how CSG stacks up against the competition
Catch up on key trends in journey orchestration
Learn how customer journey orchestration market trends impact the evaluation process