CCW EUROPE
Don’t Just Promise Better Experiences—Prove Them
Amsterdam | October 7-9 | Booth 34
Join CSG at Europes Largest CX event to explore bold, practical strategies that turn great experiences into measurable ROI. Let’s talk about how to drive customer action in the moments that matter most.
Create Exceptional Customer Experiences That Drive Loyalty and Advocacy
Uncover the moments that matter most in your customer journey. In this session, see how top brands harness journey analytics to identify silent pain points, cut through complexity, and accelerate meaningful change where it counts.
Don’t Just Promise Better Experiences. Prove Them.
As customer expectations climb and ROI pressure mounts, this session unpacks CX trends through real-world examples—showing how leading brands use data and AI to drive measurable business outcomes. Walk away with practical strategies to optimize journeys, boost retention, and prove the value of every customer interaction.
Meet the Team