CCW EUROPE
Don’t Just Promise Better Experiences—Prove Them
Amsterdam | October 7-9 | Booth #34
Join CSG at Europes Largest CX event to explore bold, practical strategies that turn great experiences into measurable ROI. Let’s talk about how to drive customer action in the moments that matter most.
Featured Sessions
Create Exceptional Customer Experiences That Drive Loyalty and Advocacy
Uncover the moments that matter most in your customer journey. In this session, see how top brands harness journey analytics to identify silent pain points, cut through complexity, and accelerate meaningful change where it counts.
Journey Analytics: Find What’s Broken and Fix It
You can’t improve CX if you don’t know what’s broken. In this session, CSG will show how brands are using journey analytics to uncover hidden friction points—like a leading financial services provider that cut 25% of their agent calls by identifying and fixing digital gaps in their payment journeys. Learn how to move from guesswork to action, and turn raw data into outcomes—without relying on bootstrapped or manual workarounds.
Meet the Team
Connect with us at CCW Europe!
Stop by and connect with us at Booth #34.