Product and Sales Leadership

CSG’s leadership brings decades of experience in helping companies solve their biggest business challenges, from digital transformation to customer experience innovation.

Jeff Kump

Head of Payments

Jeff Kump is Head of Payments at CSG, where he oversees go-to-market strategy and new opportunities in the global payments market. Kump previously served as Head of Payment Operations for CSG Forte, focusing on continuous business process improvement, risk and fraud management and providing an unparalleled customer experience.

Since 2006, Kump has been tasked with leading and growing CSG Forte’s operational and cross-functional teams. Additionally, he has proved instrumental in advancing CSG Forte’s corporate development and growth strategy, serving as Forte’s COO and CFO before the company’s acquisition by CSG in 2018. During his tenure at Forte, the company was recognized by the Inc. 5000 as one of America’s Fastest Growing Companies for eight consecutive years.

With his years of experience and deep familiarity with all aspects of the business, Kump is poised to continue CSG Payment’s growth in the global payments market.