It’s no secret that digital competitors are nimbler and more agile than most business. They aren’t held back by legacy systems and can launch new services—at scale—in just minutes. But what if you had a secret weapon of your own? A way to launch new cloud-first solutions with more resources and skills to run them, without adding more costs? The secret’s out—you can, with CSG managed services.
For over 35 years, our managed services team has helped companies like yours automate and innovate how they do business while controlling risk and costs. We work with you to determine which business outcomes you want to achieve, and how we can collaborate to meet them. We can deliver any service in the cloud or on-premise, hosted in CSG’s or a partner’s facilities. And we’ll even work onsite with your staff, so you always have skilled resources on hand.
We offer infrastructure management (including hardware, application and environment management); application configuration management (including configuration development, release and deployment) and business operations management (including event processing, revenue management and settlement). We have over 1,000 dedicated service professionals worldwide, committed to helping you achieve your business’ goals.
Managing projects in-house means weeks or months to hire the right people, train them and provide the support they need. Be as nimble as your digital competitors when you combine our managed services with our cloud-first solutions. Our expert managed services team is ready to go from day one. And we know exactly how to minimize complexity and maximize returns with our cloud solutions.
Every business investment carries a certain amount of risk. When you work with CSG, we’ll mitigate the risk because we know our solutions better than anyone. We comply with international security standards like ISO 27001 and PCI-DSS, so we’re as committed as you are to making sure everything is running smoothly and securely.
When you work with CSG managed services, you get a partner who’s dedicated to your success from day one. We provide thought leadership and actionable strategies based on industry trends, and will support you on everything from product launches to optimizing efficiency. And we’re always accountable—you can monitor agreed-upon SLAs from a service dashboard, so you can see how we’re performing against what we promised.
You’re always striving to be better, smarter and faster than your competitors. You can’t do that if you’re laboring over day-to-d ...
Deliver innovative services faster and cut costs from your business with CSG Wholesale Managed Services. CSG Wholesale Managed Services transforms ...
Africa’s massive size alone has presented a connectivity challenge unlike anywhere else in the world. Africa’s telecommunications service provi ...
Learn how today’s contact centers can become more agile with the addition of technology enhancements, covering for absent employees and increasin ...
Today’s contact centers are not ready. They struggle to adapt to call spikes. They can’t track customers to anticipate their needs. At the same ...
Haifa El Ashkar, Executive Director of Managed Services at CSG, joined The Light Reading podcast to discuss the convergence of mobile identity, blo ...
CSG extended its partnership with Freedom Mobile to provide additional business and IT operations managed services that will result in continued ex ...
Several years ago, the combination of four specific technologies—social, mobile, analytics and cloud, or SMAC—was touted as a “perfect storm. ...
CSG wholesale and managed services leaders recap our presence at International Telecoms Week, and key announcements like our participation in the G ...