Context Is Key: How to Break Through The Notification Noise to Drive Customer Engagement

eBook | 12.4 MB

Today, batch-and-blast mass communications are no longer good enough. Improving customer engagement now requires context-driven notifications that propel customers to act.

Inside you’ll learn:

  1. Why today’s digital messages are falling short
  2. How intelligent, real-time messaging can make your CX more proactive, predictive and personalized
  3. New ways to use notifications to overcome CX challenges in your specific industry through real-world use cases
  4. Data-driven recommendations on how to revolutionize your customer communication programs