Customer Story

Tolling Provider Boosts Invoice Accuracy with Automated QA to Reduce Errors & Manual Review Time

With more than 2 million documents processed in six months, the tolling provider increased QA coverage without scaling staff—and significantly improved error visibility.

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Highlights

  • Increased Accuracy: reducing customer service calls and rework.
  • Improved Efficiency: simplifying team workflows and reducing repetitive tasks.
  • Proactive Quality Assurance: preventing costly mistakes

Tolling Provider Boosts Invoice Accuracy with Automated QA to Reduce Errors & Manual Review Time

CSG Tolling and Smart Mobility Solutions

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Turn anonymous drivers into paying customers. Drive revenue growth, reduce operational costs, and improve payment collections with CSG’s innovative tolling and smart mobility solutions.

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