Managed Services

Take on Back-Office Operations
Our customers trust us to help them solve their biggest business challenges. We can take on your back-office operations, improving operational quality and effectiveness, and allowing you to reallocate resources to other strategic priorities.

We'll take on the operations. You take on the market.

Focus on growing your business, remaining competitive and supporting your customers—and leave the management of your back office infrastructure to us. We apply our decades of experience and expertise to manage your infrastructure, applications and BSS operations to deliver business improvements while controlling costs and allowing you to focus on growing your business, remaining competitive and supporting your customers.

Let CSG support your business with:

  • Infrastructure management: including hardware, application and environment management; capacity and availability management; disaster recovery; and IT/network operations, backup and security.
  • Application configuration management: including configuration development, release and deployment; configuration support; data management; knowledge management; user training; and project and service management.
  • Business operations: including event collection, correlation and processing for next-generation IP network services, voice and data network services, and content delivery networks; transaction and service-level rating; revenue management; third party settlement; enterprise contract management; and partner contract and dispute management.

With more than 35 years of experience supporting some of the world’s largest communications service providers, CSG has what it takes to develop, operate and maintain a comprehensive solutions portfolio for our clients. We work side-by-side with our managed services clients to ensure a maximum return on investment. And we keep an eye on the future so that our solutions continue to evolve to support whatever path your business may need to follow.

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