Wholesale & Partner Management

Streamline wholesale monetization with PRM software

Manual processes and legacy wholesale systems can’t keep up with 5G, IoT, and B2B2X deals. Unify interconnect, roaming, and digital partner management on a single SaaS platform that automates billing, settlement, and assurance end to end.

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Make every partnership profitable

The days of static, one-dimensional wholesale deals are over. You need to onboard new partners quickly, support diverse business models, and settle accurately across voice, data, roaming, and digital services—without adding more systems and complexity.

CSG Wholesale & Partner Management portfolio brings interconnect, roaming, digital partners and MVNOs onto a single, SaaS platform. Automate billing, routing, and settlement, reduce revenue leakage to less than 1%, and free your teams to focus on growth instead of reconciliation and disputes.

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Solutions

Grow your partnerships without limits

Ensure uncompromised service quality

Protect subscriber experiences, partner service level agreements, and wholesale margins with proactive monitoring, testing, and fraud prevention across roaming and interconnect.

Advanced fraud protection: Go beyond simply preventing fraud—block it at the source with combined active and passive testing. Protect your network from various fraud schemes, including SIM box/illegal bypass and Wangiri.
Monitor end-to-end service quality 24/7: Including KPIs such as mean opinion score (MOS), to keep wholesale and roaming services within agreed SLAs. Support faster issue identification and resolution to reduce customer impact and protect partner confidence.
Proven reliability: Benefit from peace of mind with solutions trusted by more than 200+ operators worldwide to safeguard quality and revenue.

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Capabilities

One portfolio for wholesale, roaming, and partner ecosystems

Interconnect & settlement

Automate settlement for voice, data, and digital services with pinpoint accuracy to reduce disputes and accelerate revenue recognition.

MVNO & MVNE enablement

Launch fast and scale faster with a cloud-native monetization platform that manages both your MVNO partners and their subscribers.

Roaming optimization

Ensure the best roaming experience, globally. Our tools actively monitor voice and data quality and fraud, dynamically adjusting to protect your margins and your reputation.

Industries

Purpose-built for you

Specific challenges require specific tools. We’ve built yours.

Mobile Network Operators (MNOs)

Manage partner ecosystems across roaming, interconnect, wholesale and digital services while improving settlement accuracy, reducing disputes and accelerating launches.

MVNOs & MVNEs

Punch above your weight. Get the enterprise-grade billing and settlement capabilities you need to compete with major carriers, without the heavy infrastructure investment.

Fixed-Line & Infrastructure Providers

Monetize the pipes. Simplify wholesale broadband, fiber, and RAN sharing agreements. We'll handle the complex provisioning and multi-party settlement.

Real-world results

Transformative outcomes for global leaders

<1%

revenue leakage

realized by an APAC operator with automated dispute management

35%

TCO savings

over five years for an EMEA operator using wholesale managed services

Customer stories

Where market leaders go to grow

We have reduced third-party vendors by 80% and maintained a consistently lean team despite growing by five times in less than 2 years. With CSG… we can onboard customers in 6–8 weeks instead of 9 months."

Tom GardnerDirector of Enterprise, Wholesale, and IoT Products Three Group Solutions

Awards

Recognized for excellence

Ready to enhance your partnerships?

Learn how CSG’s industry-leading wholesale & partner management solutions can help you streamline operations, grow your partnerships and increase your bottom line.

Frequently asked questions

Revenue sharing models are configured in the platform and applied automatically to usage and transaction data. Each partner's share is calculated based on agreed terms, with full transparency into the underlying records. Automated reconciliation compares partner invoices against internal records, flagging discrepancies for resolution before payments are made—protecting margins and reducing disputes.

A centralized partner management platform consolidates onboarding, catalog management, billing, and settlement for all partners in one environment. Automated workflows scale to hundreds of partners without adding headcount. Multi-currency, multi-jurisdiction support handles geographic complexity, and role-based access allows regional teams to manage their own partner portfolios within a governed global framework.

Invoice generation is fully automated, pulling from validated usage records and applying agreed pricing rules to produce accurate invoices without manual intervention. Dispute management workflows route discrepancies to the appropriate team, track resolution status, and maintain a full audit trail. Automated reconciliation at both the invoice and individual record level reduces the time and cost of dispute resolution.